At Psodesign, we are committed to delivering our products efficiently and securely to our global customers. Below, you'll find our shipping policies to ensure a smooth experience for your order:

Orders are processed within 2-3 business days from the date of payment confirmation. During peak seasons or holidays, processing times may be slightly longer.

You will receive an email confirmation once your order has been shipped, along with tracking details.

We offer multiple shipping methods to suit your needs:

Standard Shipping: Delivery typically takes 7-14 business days.

Expedited Shipping: Delivery typically takes 3-7 business days.

（Shipping times are approximate and may vary depending on the destination and carrier.）

We ship worldwide! Shipping rates are calculated based on the weight and size of your order, as well as the destination.

Customers are responsible for any import duties, taxes, and other charges that may apply at the destination. These fees are not included in the shipping costs and are the responsibility of the recipient.

Shipping costs are calculated at checkout based on the shipping method and destination.

While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather, customs processing, or holidays. We are not responsible for delays caused by the shipping carrier or customs.

If your shipment is damaged or lost during transit, please contact our customer service team within 7 days of receiving the order. We will work with the shipping carrier to resolve the issue.

Please ensure that your shipping address is correct at the time of order. We cannot be held responsible for incorrect or incomplete addresses provided by the customer.

For detailed information on our returns and exchanges, please refer to our Returns Policy page.

If you have any questions regarding shipping or need assistance with your order, please feel free to reach out to us at info@psodesign.com.

We are ready to answer any questions you may have. Here is how you can get in contact with us.